Shipping policy

Welcome to Heelixir – thank you for shopping with us! We aim to make sure your order arrives safely and on time. Please review our shipping terms below:

🌍 Shipping Regions

We proudly ship worldwide. Please note that we do not deliver to P.O. boxes.

🚚 Shipping Methods & Processing Time

  • All orders are shipped via standard shipping with various trusted couriers.

  • Orders are typically processed within 3 working days.

  • Estimated delivery times:

    • Europe & International: 10–15 working days*

*Delivery times are estimates and may vary depending on your location and customs clearance.

💳 Shipping Costs

  • Flat rate: €10 worldwide

  • Free shipping on all orders over €70

📦 Tracking

At the moment, tracking numbers are not provided, but we are working on introducing this service soon.

🛃 Customs & Duties

All customs duties and import taxes are included in the product price. You won’t be charged any additional fees upon delivery.

📅 Special Conditions

  • Shipping may take longer during holidays or peak seasons.

  • Please ensure you provide a valid delivery address (no P.O. boxes).

If you have any questions about your order, feel free to contact us at info@heelixir.shop.

Thank you for choosing Heelixir – dance with confidence, step with style.