Terms of service

OVERVIEW

Welcome to Heelixir! The terms “we”, “us” and “our” refer to Heelixir. Heelixir operates this store and website (heelixir.shop), including all related information, content, features, tools, products and services (the “Services”). Heelixir is powered by Shopify, which enables us to provide the Services to you.

These Terms of Service, together with our Privacy Policy, Shipping Policy, and Refund Policy (collectively, the “Policies”), describe your rights and responsibilities when you use our Services.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree, you should not use or access our Services.

SECTION 1 – ACCESS AND ACCOUNT

  • You must be at least the age of majority in your place of residence to use our Services.

  • You agree to provide current, complete and accurate information when purchasing from our store.

  • You are responsible for maintaining the security of your account credentials and for all activity under your account.

SECTION 2 – OUR PRODUCTS

  • We strive to describe our products as accurately as possible, but slight variations (e.g., color, texture, fit) may occur.

  • All product descriptions and prices are subject to change without notice.

  • We reserve the right to discontinue products or limit quantities.

SECTION 3 – ORDERS

  • When you place an order, you make an offer to purchase. Heelixir reserves the right to accept or decline any order at our discretion.

  • Orders are not confirmed until payment is processed and accepted.

  • Returns are subject to our Refund Policy.

SECTION 4 – PRICES AND BILLING

  • Prices are shown in EUR and include VAT and applicable duties.

  • Shipping costs are applied at checkout unless your order qualifies for free shipping under our Shipping Policy.

  • You agree to provide valid and up-to-date billing and payment details.

SECTION 5 – SHIPPING AND DELIVERY

  • Orders are processed within 3 business days. Delivery usually takes 10–15 business days.

  • Once products are transferred to the courier, risk of loss passes to you.

  • See our Shipping Policy for full details.

SECTION 6 – INTELLECTUAL PROPERTY

All trademarks, brand names, product designs, images, and content on this site are the property of Heelixir or its licensors. You may not reproduce, copy, or exploit any portion without prior written permission.

SECTION 7 – THIRD-PARTY LINKS & TOOLS

Our Services may include tools or links provided by third parties. We are not responsible for the content, accuracy, or practices of third-party websites.

SECTION 8 – PRIVACY

Your submission of personal information is governed by our Privacy Policy.

SECTION 9 – FEEDBACK

Any feedback, reviews, or suggestions submitted may be used by Heelixir for business purposes without compensation.

SECTION 10 – PROHIBITED USES

You may not use our Services:

  • For unlawful purposes,

  • To violate intellectual property rights,

  • To transmit harmful code, spam, or malicious content,

  • To misuse or exploit the Services in any unauthorized way.

Violation of these Terms may result in suspension or termination of your access.

SECTION 11 – DISCLAIMER OF WARRANTIES

Our Services and products are provided “as is” and “as available” without warranties of any kind, except as required by law.

SECTION 12 – LIMITATION OF LIABILITY

Heelixir, its employees, and affiliates shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Services or products, except as required by applicable law.

SECTION 13 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of Greece and applicable EU regulations.

SECTION 14 – CHANGES TO TERMS

We may update these Terms from time to time. Updates will be posted on this page with the effective date. Continued use of our Services means you accept the updated Terms.

SECTION 15 – CONTACT INFORMATION

Questions about these Terms of Service should be sent to us at:

Heelixir
📧 Email: info@heelixir.shop
🌐 Website: heelixir.shop
Business Adress: Kalavriton 41,Nikaia 18450

VAT: 161184920